Nucleus Research Enterprise HCM Technology Value Matrix 2024 highlights UKG Pro focus on building great workplaces

LOWELL, Mass., and WESTON, Fla.–(BUSINESS WIRE)–For the third consecutive year, UKG Pro, the AI-powered HCM suite designed for larger organizations that prioritize cultures of trust and belonging, is a Leader in the Nucleus Research HCM Technology Value Matrix 2024 report. This latest honor comes on the heels of UKG being named a Leader in The Forrester Wave™: Human Capital Management Q2 2023 report, a Leader in the Gartner Magic Quadrant for Cloud HCM Suites report, and earning the highest overall score in the 2023 Gartner Critical Capabilities for Cloud HCM Suites for the North American Use Case.


Each year, Nucleus Research assesses enterprise HCM vendors based on criteria including product usability, with UKG earning the highest positioning for both categories. With artificial intelligence (AI), generative AI (GenAI), and machine learning (ML) trained on the world’s largest collection of people data, work data, and culture data, UKG Pro is praised by Nucleus Research for giving larger organizations the tools, insights, and resources needed to create great workplace experiences for all people, which drives better business results.

“I have never experienced an HCM solution with as much engagement power as UKG,” said Tina Barte, vice president of HR for Heartland Motor Company. “UKG has generated amazing outcomes for our people with technology that allows us to meet them where they are by soliciting feedback — and then taking action on that feedback — to elevate our culture and build trust as well as a deepened sense of belonging.”

In its report, Nucleus highlights a variety of innovative and people-centric solutions that differentiate the UKG Pro suite, including:

  • UKG Bryte, the AI-powered sidekick that helps guide employees, people managers, HR leaders, and executives with insights, recommendations, and best practices they need to simplify decision-making.
  • UKG Great Place To Work® Hub, the industry-first solution that empowers organizations to build inclusive and equitable cultures based on more than 30 years of research and proprietary data from more than 100 million employee experiences.
  • UKG One View, the transformative multi-country payroll solution that helps multinational companies bring simplicity and real-time visibility to global payroll through a first-of-its-kind schedule-to-fund experience that can be deployed in weeks instead of months or quarters.

“UKG is a Leader for the third consecutive year because it continually leads the way in innovation to help businesses create great workplaces,” said Evelyn McMullen, research manager at Nucleus Research. “UKG has repeatedly demonstrated that its solutions deliver value to customers quickly, so organizations can rapidly build success.”

In addition to Pro’s culture building offerings, Nucleus also recognized Pro’s industry-leading global workforce management capabilities. Previously recognized as a Leader in the Nucleus Research Workforce Management Technology Value Matrix, UKG Pro Workforce Management extends the Pro suite to provide best-in-class timekeeping, scheduling, and forecasting, employee communications, and operational analytics, while empowering frontline workers with unprecedented flexibility over their shifts.

“We’re using AI and other emerging technologies to help organizations build great workplaces centered on people while giving managers the insights and recommendations required to quickly make informed decisions that support both employees and the business,” said Hugo Sarrazin, chief product and technology officer at UKG. “By redefining what’s possible when you take care of your people, we’re pushing the entire HCM industry forward to improve the employee experience for people all over the world.”

The Nucleus Research HCM Technology Value Matrix is an annual, comprehensive evaluation of the human capital management industry that examines how solution providers meet customers’ needs today while preparing for the future. Nucleus Research is a leading, independent global provider of return-on-investment-focused technology research and advisory services.

Supporting Resources

  • Learn more about UKG and why our purpose is people.
  • Hear why UKG customers are Partners for Life.
  • Follow UKG on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube.

About UKG

At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 customers across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com.

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