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2016 Mobile Star Awards Winner:
Mobile Field Service — Smart Mobile Workforce
Mobile Workforce Management — Smart Mobile Workforce
Company Profile:
Smart Utility Systems
19900 MacArthur Blvd., Suite 370
Irvine, CA 92612
(+1) 909-217-3344
marketing [at] smartusys.com
smartusys.com/bookdemo
Structure: Private Company, established in 2009
Number of Employees: 400+
OS Supported: All Platforms
Contacts:
Aman Singha, Operations Director — aman.singha [at] smartusys.com
Komal Puri, Marketing Manager — komal.puri [at] smartusys.com
About Smart Mobile Workforce:
SMW® is a single integrated mobile workforce platform that helps utilities improve productivity and efficiency of utility employees by providing them job, safety and asset related information in real-time on any device such as web, tablets and iPhones. SMW® operates both in online and offline mode helping utilities reduce field service costs and adhere to safety compliance.
Smart Mobile Workforce features & benefits:
Increased Productivity: SMW® helps utilities automate and streamline their business operations allowing workforce manage, scheduling and dispatch work orders in real time.
Safety & Compliance: SMW® delivers safety and workforce training programs to comply with safety measures on and off the field.
Job Related Intelligence: SMW® provides analytics for monitoring field worker performance against operational KPIs and helps utility in effective decision making.
Offline Mode: SMW® works in Online as well as Offline mode. It ensures the field crew can access real-time information and remain connected even when operating in remote areas with little or no wireless connectivity.
Training On-The-Go: With Mobile Library, SMW® delivers customized training material and provides immediate access to training and safety manuals both in online and offline mode.
Optimized Asset Management: SMW® allows workforce to view, search and report missing assets and schedule regular inspections anytime.
Enterprise Collaboration: SMW® allows enterprise social networking /collaboration between workers and groups— find people and connect with them instantly, irrespective of departments and geographic location.
Business Insights for Performance Improvement: Through live dashboards, SMW® helps utilities monitor performance metrics of its workforce, analyze workforce efficiency, track asset failure, work support analytics, etc.
Advanced Modules: You can customize SMW® with advanced modules including:
— Enterprise social networking/collaboration
— Expense entry
— Timesheet management for field workers
— Dynamic Forms for surveys, feedback and compliance
— Performance Analytics for field workers
— Notifications for workers to review work assignments, documents updates, scheduling, dispatching and message inbox
Find out more about Smart Mobile Workforce at smartusys.com/smw.
Recent SUS News:
SUS receives “Best Customer Engagement SaaS Provider – California” Award
SUS wins the Golden Bridge Green IT Award 2016
Winners of the 2016 Smart Grid Product of the Year Award Announced
Smart Utility Systems’ Customer Engagement Platform Helps Glendale Water & Power Win Top Award
Best-In-Class Innovations Help Smart Utility Systems Win Numerous Industry Awards
