Success Story: Mobile forms save AAA 750 hours monthly

The American Automobile Association (AAA) Carolinas’ businesses goal was to mobilize and streamline their vehicle inspection process. Prior to adopting mobile forms, AAA Carolinas drivers had to conduct vehicle inspections on paper, a process that required, “a lot of paper, a lot of running back and forth, a lot of copies, [and] a lot of ink,” says Gil Vasquez, the Fleet Branch Manager. With forms coming in damaged or illegible, the process could be delayed every time the form changed hands.

Removing their paperwork bottleneck with ProntoForms meant a decrease in time that drivers spend on location with members. Saving 3 minutes per service call – 750 hours per month – allowed drivers to get to the next caller quicker.

Additionally, pre-trip inspections, completed on mobile phones and tablets, are now automatically uploaded to Box, and includes geo-stamps that prove AAA members were on site and that managers signed off on provided services. This meant that every signature, every request, and every moment was accounted for.

Success Story: ProntoForms saves Pesado over $250k

“ProntoForms has not only saved us over $250,000. [It] has also transformed the way we run our business.”
— Jeff Peel, COO, Pesado Energy

Pesado Energy is a Mississippi-based pipeline construction company. Pesado used ProntoForms to mobilize a number of business processes on iPhones and iPads, including its Job Number Request form, which is completed by a supervisor whenever the company takes on a new project. The mobile form, which replaced a paper-based workflow, outlines the equipment needed for the job, the employees on the roster, the customer, the location, as well as estimated upfront and running costs.

The solution has all but eliminated a time-consuming manual process for booking and assigning equipment, staff, and materials needed for each job. Plus, an Analytics package gives the Pesado Operations team full visibility into each project and can track expenses, revenue, margins, and employees in real-time.

“ProntoForms has not only saved us over $250,000 in administration costs, but the mobile solution has also transformed the way we run our business,” says Jeff Peel, Chief Operating Officer at Pesado Energy.

Learn more about ProntoForms mobile forms features and benefits on the company’s MobileVillage Directory page.

2016 Mobile Star Awards Sponsor & Winner:

Mobile Customer or User Analytics — ProntoForms
Mobile Data Capture — ProntoForms
Mobile Field Service — ProntoForms
Mobile Field Service Success Story — Pesado Energy & AAA Carolinas