HICKORY, N.C.–(BUSINESS WIRE)– CommScope today announced RUCKUS Analytics, a new cloud service that delivers network intelligence and simplifies service assurance, enabling organizations with complex networks to proactively improve their users’ experience.
Built on a patented machine learning (ML) and artificial intelligence (AI) foundation, the new service accelerates troubleshooting, provides network visibility, automatically identifies service-affecting issues, and—unique to the networking industry—classifies them according to severity, enabling managed service provider and enterprise IT teams to address the most urgent incidents first.
CommScope’s RUCKUS Analytics integrates directly with RUCKUS on-premises, private cloud and public cloud control and management architectures and requires no on-site data collector. RUCKUS Analytics features:
ML and AI – The Incident Analytics module within RUCKUS Analytics gives IT the tools to react quickly to issues and stop network anomalies from rising to the service-affecting level.
Client troubleshooting – The Client Troubleshooting module gives the IT team a bird’s-eye view of the life of a client connection down to the specific point of failure, so they can quickly and confidently respond to user-reported network issues.
Network intelligence – The Network Health Monitoring module lets IT teams measure performance against the service level agreements (SLAs) that best reflect the requirements of their users.
Network-wide visibility – An intuitive top-level dashboard provides IT with an omniscient view of network operations across every site.
Data visualization – The Data Explorer module is an industry-unique tool that gives IT the ability to create custom dashboards with drag-and-drop ease.
Planning and reporting – The Report module puts twelve months of historical data in the cloud and gives IT teams the ability to capture data from the network element and even the device level, thereby establishing trends that can guide network-related decisions.
RUCKUS Analytics subscriptions for APs and switches managed by SmartZone network controllers or RUCKUS Cloud are available now. Access points and switches are sold separately. To learn more, contact a RUCKUS networking solution provider. Existing CommScope managed service provider (MSP) partners can learn more by contacting their CommScope account manager.
CommScope (NASDAQ: COMM) can be found at commscope.com.
Contacts
News Media Contact:
Kris Kozamchak, CommScope
+1 972 792 3311 or publicrelations@commscope.com
