EmployerAccess healthcare benefits administration app sets a high bar

Anthem’s EmployerAccess packs complete employee healthcare benefits administration into a powerful portal and mobile app. Here are the highlights:

In the world of employee healthcare benefits, Anthem has again once set a new standard when it comes to employer and broker tools and access. Anthem’s EmployerAccess mobile app and online platform makes it easier for employees to manage their healthcare benefits. It’s also a one-stop shop for employers to support employees’ needs on the go, using a consistent experience across Anthem’s suite of digital offerings.

The EmployerAccess mobile app allows employers to easily perform essential tasks like making a payment, accessing member information and ID cards, and pushing timely updates and notifications to their employees anytime, anywhere.

The EmployerAccess mobile app is available for download from the App Store for iPhones and Google Play for Android phones. Since officially launching in July 2020, the app has over 3,200 unique downloads and a 5-star rating on Google Play and 4.6 on Apple’s App Store.

Anthem EmployerAccess healthcare benefits admin app

Employers aren’t the only ones benefiting from the EmployerAccess mobile app. Brokers who access the web portal to support their employer clients can now enjoy the convenience of managing their accounts on the go. Also, the app makes it easy and convenient to receive timely updates on new features and other important updates.

The EmployerAccess mobile app makes managing benefits easier with these features:

Secure billing, payments, and reminders: Employers can quickly pay balances, utilize the fingerprint scanner, and use FaceID for secure access and receive reminders so they never miss another payment.

Member lookup: Plan administrators can easily search for employees by name or ID number to view a member’s benefits or access their ID cards. They can also quickly share a member’s ID card via email and fax, eliminating the hassle of mailing physical cards.

Trending news and notifications: Anthem can send push notifications and alerts about an employer’s account and other important information in real time. Users can stay informed on important news and access curated articles to help them navigate the ever-changing health care landscape.

Document intake and convenience: The dashboard feature allows users to view key information at a glance, upload documents using their phone’s camera, and monitor the status of their supporting document uploads.

Interactions and virtual assistance: Employers can interact with the Employer Assistant live chat and utilize the Virtual Assistant function for help with issues, navigation support, and frequently asked questions.

The Anthem EmployerAccess healthcare benefits administration mobile app is a 2021 Mobile Star Awards Winner for Innovative Mobile Healthcare Benefits Management. You can quickly connect with and follow Anthem below:

2021 Mobile Star Awards Winner:

Innovative Mobile Healthcare Benefits Management — EmployerAccess

2020 Mobile Star Awards Winner:

Best Medical Services App — Sydney Health app
Innovative COVID-19 Mobile Prevention & Response — Sydney Health
Innovative Mobile Healthcare Success Story — Sydney Health