Search Results for: customer support

By leveraging Calix Revenue EDGE and Calix Cloud platforms, Texas-based YK Communications delivers an exceptional subscriber experience fueled by proactive customer support outreach and best practices from Calix Customer Success...

Project announced in December 2021 will create nearly 500 full-time jobs FRANKFORT, Ky.–(BUSINESS WIRE)–Today, Gov. Andy Beshear joined leadership from the city of Louisville and Consumer Cellular to officially break...

Company increases investment in Middle East as rapid digital transformation of the region continuesSAN FRANCISCO & DUBAI, United Arab Emirates–(BUSINESS WIRE)–Cloudflare, Inc. (NYSE: NET), the leading...

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channelsHOLMDEL, N.J.–(BUSINESS WIRE)–Vonage, a global leader in cloud...

More than 1,500 Customers Already Enrolled in Home Battery-Based Virtual Power Plant Cash Incentives Offered for Participating Customers Enrollment is Ongoing through October OAKLAND, Calif.–(BUSINESS WIRE)–Pacific...

Operator Will Benefit from Agile/DevOps Development, Microservices-Based Architecture and Flexible Public Cloud Deployment WALTHAM, Mass.–(BUSINESS WIRE)–Netcracker Technology announced today that T-Mobile...

Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to companies Fifty-seven percent of consumers report that their loyalty has deepened...

First for Africa, AI-Managed Service Delivers Unparalleled Performance, Reliability and Scale While Lowering Costs Even in the Most Remote Communities SUNNYVALE, Calif.–(BUSINESS WIRE)–Juniper Networks, (NYSE: JNPR)...

PHILADELPHIA–(BUSINESS WIRE)–Comcast (NASDAQ: CMCSA) announced today that it will extend its commitments to help people connect to the Internet during the COVID-19 pandemic as millions continue to stay home while...

What’s the news: Amid the COVID-19 pandemic, stressful holiday season and National Veterans and Military Families Month, T-Mobile announced that it is the first major wireless provider to make the 988 emergency lifeline...

Thanks to the redesigned Calix Support Cloud UX and UI, leading CSPs such as WCTEL will be able to leverage new capabilities designed to manage the rapidly increasing demands on frontline customer experience teams with insight...

Transaction Volume Has Increased 700% This Year Due to Pandemic-Induced Growth of Freelance Economy NEW YORK–(BUSINESS WIRE)–Lili, the all-in-one banking app designed for freelance workers, announced it has raised a...

SAN FRANCISCO & AUSTIN, Texas–(BUSINESS WIRE)–#AllWaysConnected–Khoros, a global leader in digital-first customer engagement software, today announced it has integrated Messenger API support for Instagram,...

Eliminates Overage Charges and Adds Hotspot Data through July 31 CHICAGO–(BUSINESS WIRE)– U.S. Cellular (NYSE: USM), the fourth-largest full-service wireless carrier in the United States, today announced that it has...

Innovative and modern customer experience solutions strengthen ECI’s offerings to the residential construction industry through this acquisition FORT WORTH, Texas–(BUSINESS WIRE)–ECI Software Solutions, a global...

Debit and credit cards issued by Wells Fargo can now be used in a new online checkout solution NEW YORK–(BUSINESS WIRE)–Wells Fargo (NYSE: WFC) today announced that it now offers PazeSM,1 a new online checkout...

Netcracker Will Provide Its Award-Winning, Industry-Leading AI Solutions to Accelerate the Middle Eastern Operator’s Transformation Journey and Support the United Arab Emirate’s National AI Strategy WALTHAM, Mass. & DUBAI,...

HIGH POINT, N.C.–(BUSINESS WIRE)–Lumos, a leading 100% Fiber Optic Internet and Total Home Wi-Fi service provider, earned recognition from Calix for its recent industry-leading sustainability initiatives. The 2024...

Healthcare Leaders from Deloitte, Stanford, UC Berkeley, and Montefiore Unite To Innovate for Family Caregivers’ Needs SAN FRANCISCO–(BUSINESS WIRE)–Please replace the release dated September 26, 2024 with the...

David Phillips brings 20 years of customer focus and growth strategies experience to drive customer success in AI-powered development era SOMERVILLE, Mass.–(BUSINESS WIRE)–#AI–SmartBear, a leading provider of...

Documentation product also free up to three users; NinjaOne offers migration services and proves ability to scale to hundreds of thousands of endpoints for large MSPs ATLANTA–(BUSINESS WIRE)–MSP Summit 2024 —...

As a key digital identity data source for reducing fraud, mobile numbers also deliver slew of business benefits from minimized churn to increased revenueBRIDGEWATER, N.J.–(BUSINESS WIRE)–As online payment fraud costs...

Real-time, easy-to-manage Apple mobile device security and compliance drive MSP demand, will be featured at ChannelCon 2024MIAMI–(BUSINESS WIRE)–#Addigy–Addigy, creator of the only solution built for live,...

TORONTO–(BUSINESS WIRE)–Untether AI®, the leader in energy-centric AI inference acceleration, today announced the availability of early access (EA) of its imAIgine® Software Development Kit (SDK) supporting the...

LITTLE ROCK, Ark.–(BUSINESS WIRE)–Windstream, a provider of advanced communications services, is proud to help sponsor the 2024 National Veterans Wheelchair Games, which take place July 25-30 in New Orleans. This is...

New customer-centric initiative integrates industry-leading technologies with channel expertise; accelerates and optimizes deployment and efficiency of advanced security and networking solutionsSANTA CLARA,...

EasyVista earns prestigious recognition for excellence in IT Service Management.NEW YORK–(BUSINESS WIRE)–EasyVista, a global SaaS provider of software products for comprehensive IT service management, IT monitoring,...

Kinetic’s 10-year partnership contributed over $70,000 in support to local United Way of Habersham Partnership impacted development of Grace Gate’s free medical services for local community CORNELIA, Ga.–(BUSINESS...

PRINCETON, N.J.–(BUSINESS WIRE)–Astound Broadband (Astound), an award-winning provider of Internet, mobile and TV services, today announced the immediate availability of a new low-cost, affordable internet program,...

SAN FRANCISCO–(BUSINESS WIRE)–#AI–RSA Conference – Forescout Technologies, Inc., a global cybersecurity leader, today introduced its AI product strategy built to help business leaders and security operators...