Portland, Oregon — (Business Wire) — Every patient should have quick and simple access to care. For those who are at-risk or reside in remote areas, it can be difficult to travel to a medical practice. In turn, missed appointments caused an annual loss of $150bn for U.S. healthcare businesses. Telemedicine empowers medical providers to consult remotely, book more appointments and meet patients securely online.
To help healthcare professionals provide accessible patient care, WELLReceived is offering 100 minutes of medical call answering, including in-person or virtual appointment booking, free of charge for 2 months.
“People are often at their most vulnerable when they reach out to a healthcare provider,” said Stephanie Maharjan, WELLReceived Brand Leader. “WELLReceived helps make sure there is an empathetic, human voice to greet them and arrange in-office or online care. Our distributed anywhere model helps keep your lines of communication open, and with integrated video conferencing tools, specialists can pivot to practicing remotely 24/7/365.”
When healthcare professionals are unavailable, WELLReceived’s team of live medical receptionists will handle their calls. In addition to following custom call scripts, online medical receptionists will take HIPAA-compliant messages, answer webchats, and offer patients a choice of booking in-practice or virtual consultations.
WELLReceived aims to help medical practices drastically reduce missed appointments by facilitating efficient online consultations. Patients join video appointments from where they are comfortable; ideal for recurring visits and remote monitoring.
WELLReceived covers medical practices after hours, during weekends, or at all times. The user decides when they want their virtual medical receptionists to assist. Patients are not kept waiting on hold and can book or reschedule appointments far in advance. WELLReceived also offers automated appointment reminders via email or SMS, as well as outbound call outs from receptionists to patients.
WELLReceived has increased its capacity to help medical providers remain available at all times. Further to these services, the new WELLReceived mobile app is available for Android and iOS devices. The app gives each user the ability to connect with their team, their live medical receptionists, and their patients – all from one place, anywhere.
For more information on WELLReceived’s services, visit wellreceived.com.
Contacts
Stephanie Maharjan
1-800-491-2414
stephanie@wellreceived.com
