Technology guides consumers to the right care and enables real-time scheduling through any access channel: on the web, in call centers, and in provider offices.
NASHVILLE, Tenn.–(BUSINESS WIRE)– Experian Health, a leading provider of revenue cycle management products that include patient engagement, patient access and patient collections, today announced that MyHealthDirect’s scheduling solution is now available in the App Orchard, where Epic community members can explore and request MyHealthDirect.
MyHealthDirect, an Experian company, is a leading provider of digital care coordination solutions that make it easy for patients to access care. The solution enables patients to self-schedule appointments online on any device at any time, and also works in the call center to guide agents to the right provider and appointment. Through a direct integration with the Epic EMR system, appointment bookings are made in real-time.
Providers that offer the tool can provide a scheduling experience across any access channel, guide patients to the right provider and reduce call volume and call times for agents handling scheduling requests.
Experian acquired MyHealthDirect in 2019. Many Experian Health clients have benefited from the company’s leading patient engagement system that covers the entire patient journey from scheduling appointments to providing cost estimates, while allowing patients to easily conduct their healthcare business online and on-the-go.
App Orchard is Epic’s third-party app developer program and online app gallery. For more information and to request the MyHealthDirect app, go to https://apporchard.epic.com/Gallery?id=5008.
For more information about Experian Health, visit experianhealth.com.
Contacts
Sandra A. Bernardo
Experian
1-949-567-3676
sandra.bernardo@experianinteractive.com
