8×8 Recognized as a Leader for the Tenth Year in a Row

CAMPBELL, Calif.–(BUSINESS WIRE)–8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced it has been named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the tenth consecutive year 8×8 has been recognized as a Leader in this report.

“We are honored to be recognized as a Magic Quadrant Leader for the tenth year in a row. We believe it demonstrates the global enterprise market opportunity for our integrated cloud communications and contact center product,” said Dave Sipes, Chief Executive Officer at 8×8, Inc. “We are seeing momentum as organizations realize that only a single-vendor platform approach can address their communications, collaboration, and customer engagement needs to power all employees globally. We are proud to be delivering on this critical requirement today.”

8×8 XCaaS™ (eXperience Communications as a Service™) enables organizations with a distributed workforce to connect, collaborate, and engage from anywhere with enterprise-grade reliability and quality of service. 8×8 Work includes voice, team chat, video meetings, company directory, and more in a single cloud communications application for desktop and mobile devices, and web browsers. It offers seamless communications and collaboration that enables distributed employees to move from a group chat to a private conversation, or from a call to a video meeting at the click of a button.

8×8 supports users in 46 countries and territories, including China, Russia, and Japan, with access to the Public Switched Telephone Network (PSTN), local numbers, global dialing plans and emergency services. Organizations relying on Microsoft Teams for collaboration, can utilize the 8×8 Voice for Microsoft Teams direct routing solution and 8×8 Contact Center for Microsoft Teams, which is certified by Microsoft, for users in those countries.

8×8 XCaaS, which includes fully integrated contact center, voice, team chat, video meetings, and CPaaS APIs and embeddable apps capabilities, is built on the resilient, secure, and compliant 8×8 eXperience Communications Platform™. 8×8 XCaaS offers the highest levels of reliability with the first financially-backed, platform-wide 99.999 percent global uptime SLA across an integrated cloud CCaaS and UCaaS solution, setting a new industry benchmark for cloud communications reliability.

In addition to being named a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, 8×8 has been recognized for seven consecutive years in the Gartner Magic Quadrant for Contact Center as a Service2.

[1] Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O’Connell, Christopher Trueman, Pankil Sheth, October 18, 2021. This Magic Quadrant report name has changed from 2015 onwards- 2015-2021: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America with Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

[2] Gartner Magic Quadrant for Contact Center as a Service, Drew Kraus, Pri Rathnayake, Steve Blood, August 9, 2021.

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About 8×8, Inc.

8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of 8×8 XCaaS, an integrated contact center, voice communications, video, chat and API solution built on one global cloud communications platform. 8×8 is powering all employees globally to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com, or follow 8×8 on LinkedIn, Twitter and Facebook.

8×8® and 8×8 X Series™ are trademarks of 8×8, Inc.

Caution Concerning Forward-Looking Statements

This press release contains forward-looking statements. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or our actual results to differ materially from those expressed in any such forward-looking statements. Readers are directed to 8×8’s periodic and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8×8 undertakes no obligation to update any forward-looking statements.

Contacts

8×8, Inc. Contacts:

Media:
John Sun, 1-408-692-7054

john.sun@8×8.com

Investor Relations:
investor.relations@8×8.com